Know who packed every order
One tap at the packing bench puts the packer’s name onto the order in Shopify.
When an order goes out wrong, most warehouses have no way of knowing who packed it. Nobody wrote it down, and by Friday nobody remembers.
PackedBy runs on any device at the bench: a tablet, a phone, an old laptop. Staff tap their name, take an order, and carry on. No logins, no training, nothing to learn. Their name is tagged onto the order in Shopify, so months later you can search one order number and have an answer in seconds.
More on the problem itself: how to find out who packed an order, and why Shopify’s own record cannot tell you.
How it works
- 1
Add the people who pack. Type their names, once. They never sign in to anything.
- 2
Open the link on a device at the bench. It shows the orders waiting, oldest first.
- 3
Tap a name, tap an order. That is the whole interaction, and it takes about a second.
What you get
The record lands in Shopify
Every pack adds a
packed-bytag to the order, so the answer is where you already look. Tagging can be switched off.The wifi drops. The packing doesn’t.
Taps queue on the device and sync when it comes back. Nothing is lost.
It catches its own gaps
If an order ships with no pack record at all, it is flagged. That is the case nobody catches by hand.
Undo without rewriting history
A mistap is undone in one tap. The record shows it was undone, and nothing is ever deleted.
See who is quick, and where a day slows down
Median time per order and per item, for each packer. The median rather than the average, so one long break does not distort it.
Your data leaves when you do
Export the whole history to CSV whenever you want it.
It never sees your customers
PackedBy does not request or store customer names, email addresses, shipping addresses, phone numbers, payment details, product names or prices. It asks Shopify for an order number, a few timestamps, and a count of items that need a box.
That is a design constraint rather than a policy promise: the data is not held anywhere to be lost, sold, or handed over. Read the privacy policy.
It is on the Shopify App Store
Free for the first 50 orders a month, with a seven day trial on every paid plan.
Questions first? support@packedby.app
Made by Jem Cas Pty Ltd, Sydney, Australia.